Terms & Conditions

Last Updated: May 27, 2025

Please read these terms of service carefully. By using this website or ordering products and services, you agree to be bound by all terms and conditions of this agreement.

This Terms of Service Agreement (the "Agreement") governs your use of our website (http://www.aucouranttechnologies.com) and our products and services. This Agreement includes, and incorporates by reference, the policies and guidelines referenced below. Aucourant Technologies Private Limited reserves the right to change or revise these terms at any time by posting updates on this website.

We will indicate when changes have been made by updating the "Last Updated" date at the top of this Agreement. The updated Agreement will be effective immediately after posting. Your continued use of the Website constitutes acceptance of any changes. We encourage you to review this Agreement periodically.

Through this website you may find links to third-party websites not under our control. We are not responsible for the content or availability of these external sites. The inclusion of any links does not imply endorsement.

1. Products & Services

Terms of Offer

This Website offers certain products and services. By placing an order, you agree to the terms set forth in this Agreement.

Customer Communication

Unless you notify our representatives of your desire to opt out from communications, you agree to receive emails and calls from Aucourant Technologies and its designated teams.

Opt Out Procedure

We provide multiple ways to opt out of communications:

  1. Use the opt-out link in any email communication
  2. Email your request to: support@aucouranttechnologies.com
  3. Send a written request to our office address: Aucourant Technologies Private Limited, 398/13, Mohit Nagar, Dehradun-248006, Uttarakhand, India

Proprietary Rights

All products, services, trademarks, and content on this website are protected by intellectual property laws. You may not copy, reproduce, resell or redistribute any materials without express written permission.

Taxes

You are responsible for paying all applicable taxes (including GST) for purchased products.

2. Website Use

Content & Intellectual Property

The content on this website is protected by Indian and international intellectual property laws. Your use of content is limited to personal, noncommercial purposes.

Third-Party Links

We may provide links to third-party websites for your convenience. We do not endorse or control these external sites and are not responsible for their content.

Acceptable Use

You agree not to use the Website for illegal purposes or to:

  • Violate any laws or regulations
  • Interfere with others' use of the Website
  • Resell website content
  • Engage in spamming or unsolicited communications
  • Harass or defame other users

License

We grant you a limited, non-exclusive right to use website content for personal, noncommercial purposes. You may not create derivative works without permission.

User Content

By posting content on our website, you grant us a perpetual license to use that content. You are solely responsible for any content you post.

3. Disclaimer of Warranties

Your use of this website and products is at your sole risk. Everything is provided "as is" without warranties of any kind, including merchantability, fitness for purpose, or non-infringement.

We make no warranties regarding:

  • The accuracy, reliability, or completeness of website information
  • The quality of third-party links
  • The results obtained from using our products/services
  • The correction of any product defects

Some jurisdictions do not allow certain warranty exclusions, which may not apply to you.

4. Limitation of Liability

Our total liability for any claims related to this website or products is limited to the amount you paid for the relevant products/services.

We will not be liable for any:

  • Direct, indirect, incidental, or consequential damages
  • Costs of substitute products/services
  • Lost profits
  • Damages resulting from transactions through the website

Some jurisdictions do not allow certain liability limitations, which may not apply to you.

5. Refund & Cancellation Policy

Cancellation Policy

Service Cancellation

Clients may cancel subscribed services by emailing support@aucouranttechnologies.com. Requests must be submitted at least 7 days before the next billing cycle to avoid charges.

Project Cancellation

For ongoing projects, cancellations require written notice and payment for all completed work. A 20% cancellation fee of the remaining contract value may apply.

Refund Policy

Subscription Services

  • No refunds for partial billing periods
  • Annual plans: Prorated refunds (minus 10% fee) if cancelled within 30 days of purchase

One-Time Payments

  • Refund requests must be made within 14 days of purchase
  • Approved refunds processed within 7-10 business days

Non-Refundable Items:

  • Custom development work (once delivered)
  • Services explicitly marked "non-refundable" at purchase

Important Notes:

  • Refunds are issued via the original payment method
  • Processing may take 10-15 business days
  • Exceptions may be granted for technical failures attributable to our platform

6. Indemnification

You agree to indemnify and hold harmless Aucourant Technologies from any claims, damages, or expenses (including legal fees) related to:

  • Your breach of this Agreement
  • Your use of website content or products
  • Your violation of any laws or third-party rights
  • Content or information you provide

7. Privacy

We are committed to protecting your privacy. Please refer to our separate Privacy Policy for details about how we collect and use data.

8. General Terms

Force Majeure

We are not liable for delays or failures in performance due to events beyond our reasonable control (natural disasters, wars, strikes, etc.).

Termination

We may terminate your access to the website if you violate these terms. We may also cease website operations at any time without notice.

Governing Law

This Agreement is governed by Indian law, specifically the laws of Uttarakhand. Any disputes must be resolved in courts located in Uttarakhand.

Entire Agreement

This constitutes the complete agreement between you and Aucourant Technologies regarding website and product use.

Changes to Terms

We may modify these terms at any time. Continued use after changes constitutes acceptance.

Contact Us

For questions about these terms, please contact us at support@aucouranttechnologies.com.